INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, we always try to deliver the same product shown in the pictures. However, there may be slight differences in color or appearance due to lighting and screen settings.
Where can I view my sales receipt?
After placing your order, you can check your order information and updates using the mobile number provided during checkout. You can also contact our customer support for assistance.
How long will it take to receive my order?
Orders within Dhaka are usually delivered within 1–3 business days, while orders outside Dhaka generally take 3–5 business days. Delivery time may vary depending on the location.
How much is the delivery charge?
The delivery charge is ৳100 inside Dhaka and ৳150 outside Dhaka.
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